‘Expect a delay’: Austin airport car rental concerns ahead of eclipse
The Austin airport is warning passengers to expect travel and rental car operation delays because of all the people coming for the total solar eclipse. The Austin airport has warned passengers to expect travel and rental car operation delays due to the expected high demand for the total solar eclipse. The actual eclipse is just a few minutes long, but AUS expects significant impacts from Monday to Tuesday. The airport is urging passengers to arrive more than 2.5 hours before departure for domestic flights and at least three hours for international flights. Avis Customer Service Representative Bobby Arnold warned that if people leave rental cars in the middle of the road at the airport, they will be charged if they don't properly drop them off. The shortage of rental cars is also causing concern, with Avis bringing in cars from other cities to meet the demand.
Published : 4 weeks ago by Sarah Al-Shaikh in Travel Weather
AUSTIN (KXAN) — The Austin airport is warning passengers to expect travel and rental car operation delays because of all the people coming for the total solar eclipse.
The actual eclipse is just a few minutes, however AUS said impacts to its operations will last from Monday to Tuesday.
“Tuesday will also be a big day for us, because that’s when we expect the most amount of departing passengers,” said AUS Public Information Specialist Lesly Ramirez.
The airport is advising passengers to show up more than 2.5 hours before departure for domestic flights and at least three hours for international flights.
An area of particular concern? Rental cars.
Ramirez said in the past, people left rental cars in the middle of the road at the airport, instead of properly dropping them off.
Avis Customer Service Representative Bobby Arnold said that will hit them on their bill.
“If they don’t get to where they’re actually supposed to return the car, we’ve got to send somebody to get that car,” Arnold said. “They’re gonna charge that customer.”
Arnold said people should plan for a three-hour wait on Tuesday. When it comes to supply, Arnold said last weekend it wasn’t looking too good.
“When I asked my boss, he was like, ‘We’re 1,100 cars short,’ “Arnold said.
But they brought in cars from other cities to meet the demand, according to Arnold.
Luckily, Rebekah Bear and her family were able to get a car for the weekend.
“I waited a little too long to make reservations. All the Airbnb’s were gone,” Bear said. “It was hard to find a rental car. I ended up scouring and I kept checking and finally found one.”
The Bear family landed in Austin from Atlanta to see the solar eclipse on Monday.
It’s their second time seeing one. They were in the path of totality in 2017.
Bear said she didn’t realize how much of an emotional experience it would be. She was hooked ever since.
When it’s time to leave, they plan to pack some extra time. Even with the expected wait, they said it’ll be worth it.